Once your guests leave your hotel… who is really in control of their experience?
You control the experience of your guests inside your hotel.
But outside, Google Maps, TripAdvisor and other platforms guide your guests instead of you.
Regain control with a digital hotel concierge tailored to your brand
A PREMIUM DIGITAL CONCIERGE, WITHOUT TECHNICAL COMPLEXITY
Exclusive
Offer your guests a private digital concierge service that reflects your brand, extending the excellence and identity of your establishment beyond your walls.
Instant
A QR code in the room, at the reception, or in your communications, and your guests instantly access your digital concierge. No app to install.
Controlled
An intuitive platform for your teams that centralizes your recommendations, reduces repetitive requests, and frees up time for what matters most: human attention.
The real problem…
and the very real consequences for your establishment
You control every detail in your hotel.
But as soon as your guests step out, Google Maps, TripAdvisor, and other platforms influence where they go, what they experience, and what they will truly remember from their stay.
You have no visibility, no control, and no data on this part of the experience — which nevertheless forms an essential part of their overall satisfaction.
THE CONSEQUENCES:
Satisfaction that is harder to control
Your service may be impeccable. But a disappointing place found elsewhere can degrade the overall memory of the stay — and it is your establishment that suffers in the reviews.
Revenue captured by others
Your guests spend well beyond your establishment. Without guidance from you, other platforms influence their choices… and capture that value.
Valuable data slipping through your fingers
Where do your customers go? What attracts them? What they search for, explore, and prefer — Google knows. You don’t. Yet, knowing this would help you.
A less consistent brand image
Your most demanding clients expect recommendations that match your standing. A printed PDF or “look it up on Google Maps” is no longer enough.
This is not inevitable.
It is a problem that has a solution.
Take back control of your guests’ experience, beyond your walls.
STOP LETTING EXTERNAL PLATFORMS GUIDE YOUR GUESTS FOR YOU
Easily create your digital concierge: an interactive map tailored to your brand where you control every detail
Your recommendations, not others’
Highlight your services and those of your hand-picked partners: restaurants, activities, shopping, exclusive experiences, and local recommendations.
Encourage online bookings directly from your guests’ smartphones.
Your signature itineraries
Suggest itineraries to your guests: exclusive walks from your hotel, night strolls, hotel signature experiences.
Select your locations, and Tripwizy generates the ideal itinerary.
Your guests find exactly what they are looking for
A Japanese restaurant open tonight, a family activity nearby?
Thanks to precise categorization, your interactive map becomes a true orientation tool — far beyond a simple list of recommendations.
Your presence, wherever your customers are
QR code in the room or at the reception, widget on your website, link in your welcome email.
A single interactive map, deployed wherever your guests interact with your establishment.
Discover what your future digital hotel concierge looks like
Explore this interactive map on your smartphone just as one of your guests would — and discover a new way to extend their experience beyond your establishment.
A PREMIUM SERVICE THAT IS QUICK TO DEPLOY
Deploy your interactive map in 5 steps
Our platform guides your teams every step of the way, with no prior training required and no need for external providers.
1
Create your space
It takes just 2 minutes to access your management environment.
2
Add your recommendations
Select your locations, partners, and services. Our AI automatically pre-fills the initial content. You simply validate, adjust, and enrich it.
3
Create your signature itineraries
Compose your exclusive routes: walking tours from the hotel, cultural discoveries, gourmet evenings. For unforgettable stays…
4
Publish your interactive map
Your map is immediately accessible via direct link, QR code, or embedded on your website. With one click, it’s visible to your customers worldwide.
5
Optimize with real guest insights
Identify visited places, followed routes, and refine your recommendations using concrete insights.
Offer your guests an interactive map worthy of your establishment.
No credit card required
POWERFUL AND INTUITIVE, DESIGNED FOR HIGH-END HOSPITALITY
Everything your hotel needs to extend its excellence
Tripwizy extends and digitizes your role in providing recommendations and guidance, without replacing the human expertise of your concierge team.
GUEST EXPERIENCE
Rich and interactive content
Associate your elegant photos, polished descriptions, personalized tips, and exclusive experiences with each location.
Categorization
Make searches easier and improve your customers’ experience with clear organization of your recommendations.
Multilingual
Offer an interactive map accessible to your international clientele thanks to the automatic translation of your content.
Booking link
Connect each location to its booking link: restaurant, spa, activity, transfer. Your guests can book directly from your map.
Smart itineraries
Create exclusive itineraries in just a few clicks. Tripwizy automatically calculates routes and travel times.
MANAGEMENT & BRANDING
An interactive map that reflects your brand
Your colors, your logo, your identity. Your guests enjoy a digital experience as refined as the welcome at your hotel.
Teamwork
Involve your concierge, reception, marketing, and management teams in a single space.
Prepare, then publish
Maintain total editorial control over every update before publication.
Multiple maps
Manage multiple interactive maps from a single space: by season, by theme, or by customer type.
Guest communication tools
Deploy your interactive map across all your contact points: QR codes, posters, website, welcome emails.
PRODUCTIVITY & CUSTOMER INSIGHTS
Artificial Intelligence
Our AI helps you generate and structure your content in seconds.
Statistics & decision-making insights
Identify your guests’ true preferences with data that finally belongs to you.
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MUCH MORE THAN A DIGITAL TOOL, A NEW PREMIUM EXPERIENCE
What your interactive map changes for you and your guests
For your establishment:
Regain control of the entire experience
You become the primary source of recommendations for your clients again. It’s no longer Google Maps or TripAdvisor deciding what they discover — it’s you.
Protect your reputation
A bad experience outside reflects on your reviews. By guiding your clients toward addresses that meet your standards, you control the overall satisfaction of their stay.
Generate revenue beyond your walls
Highlight your spa, your rooftop, your selected partners. An inspired guest spends more, stays longer, and returns.
Access valuable guest data
Which places attract your guests? What experiences interest them? For the first time, you have real and immediate knowledge of their desires outside your establishment.
Stand out sustainably
In a market where excellence is becoming the standard, your difference lies in your unique way of bringing the destination to life. Your competitors cannot copy your signature.
Free your teams from repetitive tasks
Your recommendations are centralized, accessible 24/7, and available in multiple languages. Your concierge can focus on what matters: personalized service, special requests, and the thoughtful touches that make a difference.
For your guests:
Recommendations worthy of your establishment
Your guests access exclusive, verified content, enriched by you — an experience no generic platform can offer.
A richer stay, naturally
With your signature itineraries and exclusive addresses, your guests discover more, experience better, and leave with the feeling of a successful stay.
Immediate and natural access
No app to install. A QR code in the room or a link, and your interactive map opens instantly on their smartphone.
You already master excellence in your establishment.
It is time to extend it beyond your walls.
An offer designed for high-end hospitality
Each establishment has its own identity, clientele, and challenges.
We build an offer with you that is adapted to your reality.
Want to start simply?
Our free trial offer allows you to freely create your first interactive map with 15 places and 2 itineraries, with no commitment.
Ready for an interactive map worthy of your hotel?
Contact us for a tailor-made offer.
LET’S TALK ABOUT YOUR ESTABLISHMENT
What if your establishment became the main digital companion for your guests during their stay?
Describe your establishment, your destination, and your challenges in a few lines.
We will reply with a concrete proposal and a custom demonstration.
Ready to take full control of your guests’ experience?
Create your interactive map now
No credit card required
Instant access